ALLISTON – August 28, 2015 – Stevenson Memorial Hospital is committed to providing the highest quality, safe care to patients at their moment of need. We are always looking to improve the level of care we provide, and part of that effort comes from learning through the experiences of our patients and their families. Thus, as a further extension of our commitment to improve our hospital to provide the very best care possible for our community, we are seeking additional Patient/Family Advisors to work with us to improve our level of care.
These Patient/Family Advisors, along with Stevenson's staff and physicians, form an Advisory Council that provides direct input into policies, programs and practices that affect the patient experience at Stevenson. New advisors will be encouraged to share their first-hand experiences and provide advice on all aspects of care, including access to services, patient information, program and space design, signage and communication.
This new Patient/Family Advisory Council is another step to delivering on Stevenson's goal to involve and partner with the community and receive its input to enhance overall quality healthcare. We believe that the best level of healthcare is provided when patients and families are involved in the planning and delivering of that healthcare.
“Involving patients and empowering them as partners will help us to better understand the needs of our community and achieve better outcomes,” said Shannon Landry, Vice President and Chief Nursing Officer. “We believe that the delivery of high-quality, safe care is dependent upon patients and citizens partnering in their health care to help address the hopes, fears, values and needs of the Stevenson community.”
“The collective experience of our patients is having a positive impact in terms of the safe, high-quality care we provide on a daily basis,” said Jody Levac, President and CEO. “Patient Advisors as partners in their care bring a vital perspective as we map out the priorities of our hospital and look towards building the best for our community. This input is truly invaluable as we push forward on our journey to revitalizing Stevenson through redevelopment.”
Anyone interested in becoming a Patient/Family Advisor at Stevenson should contact Trudy Petherick at firstname.lastname@example.org or 705-435-6281, ext. 2310, or download an application form at www.smhosp.on.ca under “Patients and Families”.