Fiona Neil: Director of Medicine, Obstetrics, Flow, Infection Prevention and Control, Laboratory, and Diagnostic Imaging
February 27, 2025
Throughout her healthcare career, Fiona Neil has remained dedicated to making a meaningful impact on individuals, families, and communities. "I have always been passionate about making a difference in people’s lives, and healthcare provides a unique opportunity to impact individuals, families, and communities in meaningful ways," she explains. As the Director of Medicine, Obstetrics, Flow, Infection Prevention and Control, Laboratory, and Diagnostic Imaging at Stevenson Memorial Hospital (SMH), she brings a passion for patient-centered care and a dedication to fostering inclusive healthcare environments.
Living in Alliston, Fiona was drawn to SMH’s values. "Reading about SMH’s commitment to patient-centered care and community engagement, and as they align with my values, this motivated my decision to work at SMH, making it the right place for me to grow as a leader and contribute to my own community."
As a Black Canadian in healthcare, Fiona has gained a unique perspective on representation. "Being a Black Canadian in healthcare has given me a unique perspective on the importance of representation, equity, and cultural competence in patient care. It has also reinforced my commitment to advocacy, mentorship, and ensuring diverse voices are heard and valued within the system."
The most rewarding aspect of Fiona’s work at SMH is the ability to influence both patient care and team development positively. "Seeing the impact of my leadership, whether it’s improving processes, supporting staff, or fostering an inclusive environment, motivates me every day."
However, her journey has not been without its challenges. "Like many Black professionals, I have encountered unconscious bias, limited representation in leadership, and the need to consistently prove my capabilities. I have navigated these challenges by staying focused on excellence, seeking out mentorship, and using my voice to advocate for inclusivity and systemic change."
Fiona’s cultural background has often played a crucial role in her interactions with patients and colleagues. "There have been moments where patients and colleagues from diverse backgrounds have felt more comfortable opening up to me because they see a reflection of themselves in leadership. Understanding the cultural nuances of healthcare allows me to bridge gaps in communication and ensure that care is both compassionate and equitable."
She firmly believes that diversity within healthcare teams strengthens the industry. "Diversity strengthens healthcare by fostering cultural awareness, reducing disparities, and improving patient trust. When teams represent the communities they serve, they bring unique perspectives that lead to better decision-making, innovation, and a more inclusive workplace culture."
Fiona’s approach to leadership is deeply influenced by the mentors she has had throughout her career. "I have been fortunate to have mentors, both within and outside the Black community, who have guided me through challenges and encouraged me to pursue leadership. The first person that comes to mind is a former Director that I had reported to. She opened many doors for me and provided me with the opportunity to sit at many tables. Her support has reinforced the importance of mentorship and the responsibility I have to uplift the next generation."
Despite the progress made in increasing diversity in healthcare, Fiona wishes more widespread understanding of the additional challenges Black professionals face. "I wish more people understood the added layer of challenges that come with navigating a system that was not historically built for our inclusion. While progress has been made, representation still matters, and we continue to work toward true equity in opportunities and leadership."
Balancing the demands of healthcare with self-care and resilience is essential for Fiona. "Resilience comes from recognizing the importance of rest and knowing that my well-being is just as critical as the work I do. I make self-care a priority by setting boundaries, leaning on my support system, and engaging in activities that restore me, whether it’s being active with my two young kids (who keep me busy, and youthful), mindfulness, or connecting with my community."
For young Black Canadians aspiring to enter the healthcare field, Fiona’s advice is clear: "Believe in your abilities, seek out mentors, and never be afraid to take up space. Your voice, perspective, and contributions are needed. The road may not always be easy, but your presence in healthcare will inspire change and open doors for those who come after you."
Fiona Neil’s dedication, resilience, and leadership continue to make a lasting impact at SMH and beyond. As we celebrate Black History Month, her story serves as an inspiration to all, reminding us of the importance of representation, advocacy, and the pursuit of excellence in healthcare.